Privacy Policy

1. Introduction

WhatsAuto is a SaaS platform that helps businesses automate customer communication through WhatsApp Business. This Privacy Policy explains how we collect, use, and protect information when you use our website and services.

2. Information We Collect

We may collect information such as your name, email address, business information, contact details, account information, and information you enter into the WhatsAuto dashboard.

We may also collect technical information such as browser type, device information, IP address, and usage information to operate and improve our services.

3. WhatsApp Data

If you connect WhatsApp Business to WhatsAuto, we may process messages, customer contact information, and other data required to provide the automation features you enable.

4. How We Use Information

We use collected information to provide and operate WhatsAuto, manage customer accounts, provide automated communication features, process requests, improve our services, maintain security, and communicate with customers about their accounts.

5. Payment Information

Payments and billing are handled by our payment service provider, Paddle. WhatsAuto does not directly store complete payment card details.

6. Sharing of Information

We may share information with trusted service providers when necessary to operate WhatsAuto, including hosting, authentication, payment processing, analytics, and WhatsApp communication services.

7. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or disclosure.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and meet applicable legal or operational requirements.

9. Your Rights

Depending on your location and applicable law, you may have rights to access, correct, update, or request deletion of your personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at support@whatsauto.com.